RETURNS

Returns are accepted for full refunds within 30 days of purchase. Returns must be unworn, in the state you received them, and in the original packaging. If these requirements are not met, your return will be refused and the refund will not be issued.

To return an item, include the original packing slip in the shipping box, and send it to:

The Scarpetta
6307 Busch Blvd.
Columbus, OH 43229

Please Note:
You may select a shipping carrier of your choice to return an order.
Shipping fees are not refundable.

 

REFUNDS

Returns are inspected and refunded within 3-4 business days of receipt. The refund will automatically apply to your original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

 

EXCHANGES

While we do not have an exchange system in place at this time, to guarantee you get the exchange item while it is in stock, we advise you to purchase it now so we can ship it to you as soon as possible. In the meantime, please ship back the original shoes you no longer need so we can process a refund upon receipt.